SwyxWare Essential –for the larger business or small business with plans to grow. SwyxWare Essential
Small Office Less than 10 Users
SwyxWare Compact – the complete IP PBX for small businesses who want to remain small and focused with 10 employees or less
Branch Office or Small Business
SwyxWare Connect – For branch offices.
Swyx provides the most advanced software-based IP telephony system on the market. Using your existing IP (internet protocol) network and Microsoft® Windows® Server, Swyx offers you all the functionality of a traditional telephony system with so much more, including integrating voice with email and fax; while also allowing you to take full advantage of all the benefits of business-class VoIP.
Swyx will also enable you to work remotely from almost anywhere, accessing all your communications through your inbox - with access to free peer-to-peer calls and free conference calls. And because a Swyx solution is software-based it will move and grow with your business no matter how many people you may have.
At the heart of SywxWare lie the server based solutions. SwyxWare comprises of two primary solutions designed to meet different market needs. SwyxWare Essential and SwyxWare Compact.
SywxWare Essential
Key Benefits of SwyxWare Essential
Full IP telephony functionality providing calling cost efficiencies and business communications improvements
Software-based product that will grow with your business - pay as you grow without the worry of typical PBX hardware restrictions
Only users actually logged into the system require software licences so costs can be managed more effectively
Moves, Adds and Changes are very simple and therefore very cost-effective to carry out - new users can be added to the software system in a matter of seconds without requiring expensive configuration
Saves costs and time as an existing Microsoft® Windows® systems administrator can maintain and update the system
Access calls or voicemails anywhere: a true mobile office solution improves employee availability
Saves time as all voice, fax and email messages can be managed via the user's PC or laptop
Reduces call charges between subsidiaries and over long distances by utilising VoIP technolog
System Requirements
Microsoft® Windows® 2000 Server or Microsoft Windows 2003 Server
Memory: 1 GB
Hard disk: 60 MB
Swyx Compact
Key Benefits of Swyx Compact
Cost-effective for the small business with up to 10 employees
Complete all-in-one telephony communications solution - no additional PBX equipment is required
Pre-defined options included within the solution simplify customer choices
Flexible phone options to match the needs of individual users so that users can work more productively
Integrated applications that support business efficiency and customer service
No Microsoft® Windows® 2000/2003 Server required - the cost effective Microsoft® Windows® XP PRO is the recommended platform
Branch Offices - Swyx Connect
Key Benefits of Swyx Connect
Cost effective and secure communications between head office and remote offices for SwyxWare IP telephony products
Lifeline & remote standalone support - your branch communications will continue functioning in the unlikely event that connection to main office network infrastructure is lost
Integrated Voice Routing manager - allows independent call routing at the branch office site and 'localised' call routing for local customisation of call handling, routing and survivability
Support for ISDN PBX, ISDN and analogue standalone telephone interfaces - you can protect your existing investment in traditional telephone equipment at your branch by re-using this equipment as part of the SwyxWare IP PBX solution
Support for SwyxWare IP PBX functions including voicemail, SwyxIt! softphones, IP SwyxPhones and SIP phones - gives users a range of communications devices to enable them to work as efficiently as possible
'Full service' branch solution - offers business-class IP routing, VPN, firewall and intrusion detection capability across the SwyxConnect range in conjunction with SwyxWare connectivity
Client Software
Key Benefits of Swyx Connect
Your phone to use how you want:
a completely tailor-made user interface ('skin') can be easily configured and customised by the user
total choice so the user can decide on handset, headset or desk phone depending on their requirements
Ensure calls never go unanswered so you don't lose new business or reduce client satisfaction
Save time by dialling numbers directly from Microsoft® Windows® Outlook/CRM and Lotus Notes®
Ensure that even when you are not available to take a call, your caller is seamlessly re-directed to the next best option.
Each user can tailor the appearance of the SwyxIt! client to reflect their personal preferences - receptionists or 'power users' can choose a skin/interface that shows many speed dial options while users who are frequently taking calls rather than making them may choose a more compact skin/interface. All skin templates are included with the SwyxIt! client so it is not necessary to purchase different software variants.
