Modern telephone systems have come a long way in the last 10 years.
Technologies such as ADSL, VoIP and IP telephony are widening the communications horizons of the smaller business. They can deliver the kind of network performance and functionality that was only available to large corporates in the 90s. While few companies need to implement a full-blown call centre, most can benefit from some of the features such as call queuing, group management and called number information.
Integration with the PC desktop also provides considerable benefits, particularly when you can dial direct from your PCs Personal Information Manager (PIM) such as Outlook® Contacts, ACT!® or Goldmine®.
Please click on the manufacturer of voice system you need for more details: